A New Version of the Netflix App is Available and Required to Continue
Hi,
Thank you for posting your query in Microsoft Community.
I understand your concern and will assist you to resolve this issue.
- Did you make any changes prior to this issue?
- what is the complete error message?
Step 1: I suggest you to uninstall and reinstall the latest version of Netflix app from window Store and check if it helps.
Step 2: I suggest you to check for the updates.
- Press Windows logo key +R, enter MS-settings: and then press OK. This opens Settings.
- In Settings, go to Update & security > Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.
Keep us posted on this issue so that we can assist you better.
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I've done both of those steps and Netflix is still showing the same error code. Can you give a different solution?
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Arun,
I am also getting the same error when trying to open Netflix on an hp laptop I got yesterday. Brand new comp. I have tried both suggestions you made. Neither worked. Any other troubleshooting suggestions, please??
L
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yep I have exactly the same problem on a brand new hp laptop I got yesterday. Funny thing is I subscribed to Netflix last night and it worked but now it isn't??
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Did you find a solution to this problem ? As I have just brought a HP laptop and am getting the same error code :(
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I have tried the above solutions.but neither worked ? And I am still getting this error codes B2-F11 why is this ?
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I still haven't found a solution except resorting to use ing Netflix via Internet explorer
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My brand new HP Spectre 360 has the same error code that everyone else has referenced - I have tried the options suggested to no avail. Is there a fix in process? This is a little silly - this is one of the reasons I wanted a 2 in 1...
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Having the same issue, the suggested steps do not help.
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did you get this fixed? I have a 6 day old hp and its doing the same thing its my first time trying to use it . I'm taking mine back to the store tomorrow nothing but problems from this crap since the day I bought it a week ago
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Source: https://answers.microsoft.com/en-us/windows/forum/all/netflix-wont-open-error-code-b2-f11-comes-up/9c19bf77-6eec-400e-9e7d-0942dbcf449e
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